COLLECTING PERSONAL INFORMATION
ZOLEKA does not sell, stocks or customer private information collected online through third party. Personal information collected online will only be used within ZOLEKA for internal use. If you create a ZOLEKA account, the following but not limited to below, are the personal information collected by ZOLEKA:
Mobile Phone Number
Date of Birth
USING AND DISCLOSING PERSONAL INFORMATION
Personal information ZOLEKA collected from you will be used for the following:
- To give information about the product you purchased in ZOLEKA. ZOLEKA will be able to give your name and address to a third party for delivering your product to the address that you want (for example, ZOLEKA’s courier or suppliers).
- To inform about product delivery and customer’s service assistance.
- To provide information about relevant products.
- To process your order and provide services and information offered in the ZOLEKA website or which you requested.
ZOLEKA may also use the information you provided to:
- Register your account.
- Verify and conduct financial transaction related to your online payment.
- Create audit data downloaded from ZOLEKA website.
- Improve lay out and/or content of ZOLEKA website and customize it for the site users.
- Identify the ZOLEKA website visitors.
- Conduct user demographic research.
- Send information that ZOLEKA considered as important to you and information you requested from ZOLEKA such as information about ZOLEKA’s products and services, once you have provided consent to receive that information.
- If you register as user in ZOLEKA site, ZOLEKA will use your personal information to send marketing and/or promotion information any time. You can stop subscribing from the ZOLEKA marketing information by using the unsubscribe function in the electronic marketing material.
RENEWING PERSONAL INFORMATION
You can renew your personal information anytime by accessing your account in the ZOLEKA site. If you do not have a ZOLEKA account, you can contact ZOLEKA through the form in this page.
SECURING PERSONAL INFORMATION
ZOLEKA ensures all information collected will be stored securely. We protect your personal information by:
- Limiting access to personal information.
- Following the technology advancement to prevent illegal access to the computer.
- Deleting your personal information which is no longer necessary for ZOLEKA’s documentation.
DISCLOSING PERSONAL INFORMATION
ZOLEKA will not give your personal information to a third party other than the company’s association or other third party directly related to the delivery of your product purchased from ZOLEKA. In certain condition, it may be necessary for ZOLEKA to disclose your personal information, such when information need to be disclosed for the purpose of preventing life threatening or dangerous situation, or for the purpose of legal enforcement. ZOLEKA is committed to abide with law of Indonesia. ZOLEKA will also be able to use your contact information to send newsletter from ZOLEKA.
COLLETING COMPUTER DATA
When you visit ZOLEKA, ZOLEKA company server will automatically record what your browser sent when you are visiting a site. These data consist of:
- IP Address of the computer.
- Browser Type.
- Site Pages you visited before you visit ZOLEKA site.
- ZOLEKA website page that you visited.
- Time you spent on that page, product and information you are looking for in ZOLEKA site, time and date of access, and other statistics.
Information are gathered to be analyzed and evaluated to improve ZOLEKA’s website and the services and products that ZOLEKA provided. The data are not going to be connected to other personal information.
COMPLAINTS CONCERNING PRIVACY BREACH
If you are unhappy with the way ZOLEKA handles complaints, please do not hesitate to contact ZOLEKA through the form in this page link.